Training Classes and Events

Dealing with Strong Emotions, this 3-hour course focuses on responding safely and effectively to job relation conflict resulting from emotions by the use of de-escalation tactics. De-escalation is aimed at calmly communicating with agitated people inorder to understand, manage, and resolve their concerns. It has been called a true art form, but it's also important to remember you may not be able to control someone else's behavior, but you can control how you react.

This 3-hour courses covers Remote Management brings its own inherent challenges. With strategy and understanding, Remote Management can be effective, efficient, and enjoyable. Gaining alignment for remote and local team members is important. Who benefits: Anyone who wants to manage remotely more effectively and efficiently.  Learning Objectives: Identify and understand the fundamentals of management. Understand Remote Management in a strategic way. Understand how to develop and build a Remote Management process. Implement and grow in your Remote Management process. Identify, utilize and maximize best practices for Remote Management.

This course is designed to teach methods for conducting effective, succinct and

productive meetings. The students will receive the components for conducting effective

meetings, as well as identify the items that detract from meeting flow and productivity.

9:00 am to 12:00 pm

This 3-hour course is designed to teach methods for leading and managing difficult conversations. The students will understand the basis of communicating with the topic or response might be challenging, and how to appropriately work through the conversations for mutual beneficial outcomes when possible. 

The focus of this learning is how to practice and refine lean thinking and applications both independently, as part of ongoing professional development, and/or under the tutelage of a coach or mentor. Introduces a range of lean tools and prepares learners to actively participate in lean processes and events facilitated by a Green or Black Belt lean practitioner.   Supports the development of a lean organizational culture. Pre-requisite: White Belt.

Dates: November 7, 8 & 9, 2023

Beginner course focused on basics of Excel, functions of the toolbars, tips and tricks on managing workbooks. Will be held Zoom - Online - two half-day sessions. Microsoft Excel is powerful tool that can help organize, manage, analyze and present data in meaningful ways. This course is designed to introduce the basic concepts of Excel. Using a computer lab setting, course participants will have the opportunity to work in Excel alongside the instructor to explore and practice gained knowledge and skills (as well as some handy tricks) to create and edit worksheets, utilize formulas and functions, use formatting features, generate charts/graphs, and present summary information in a consumable and professional format. All online course sessions require access to MS Office.

November 8 & 9, 2023 - 9:00 am to 12:00 pm

This interactive, online course will help you discover how to manage change at all levels: the individual, the department, and the organization. Focus will be on understanding what change is and why it’s important; understanding the challenges of creating and managing organization change; recognizing the impact of change on individuals; exploring models for developing and implementing change initiatives; and to consider strategies for overcoming resistance to change. Course Method: Partially self-paced; runs one week fully online in Moodle with online content and assignments.

Full Course: November 13 - 17, 2023.  Live Session:  Monday and Wednesday 9:30 to 11:00 am

Intermediate course focused on utilize formulas and functions. Prerequisite: Excel 1 or equivalent knowledge. Description: Continuing from MS Excel 1, this course will help participants will expand their Excel knowledge. Using a computer lab setting, course participants will have the opportunity to work in Excel alongside the instructor to explore and practice gained knowledge and skills (as well as some handy tricks) to create formulas and functions; set up worksheets for collaboration; construct/deconstruct data for analysis; conduct preliminary data analysis;  and learn to connect formulas for ease of data analysis. 

Two half-day online training: November 15 & 16, 2023 9:00 am to 12:00 pm

Will be held Zoom-Online-two half-day sessions. Expert course focused on utilize formulas and functions, generating charts/graphs, and presenting summary information and data. Prerequisite: Excel 1 or equivalent knowledge AND Excel 2 or equivalent knowledge. Continuing from MS Excel 2, this course will help participants will expand their Excel knowledge. Using a computer lab setting, course participants will have the opportunity to work in Excel alongside the instructor to explore and practice gained knowledge and skills (as well as some handy tricks) to manage formulas and functions; create pivot tables; create charts and graphics; and develop dashboards for reporting and analysis.  

November 29 & 30, 2023 - 9:00 am to 12:00 pm

The DAS (Department of Administrative Services) and its DOP (Division of Personnel) are excited to bring you this training because we believe it will help every executive branch state official and employee learn how they can contribute to improving the work that we do and the place that we work. This training is a three-hour workshop and upon completion participants will be able to:

•Explain Our Core Values.

•Recognize what is deemed prohibited conduct.

•Apply the Respect and Civility in the Workplace Standard Operating Procedure.

•Understand limitations that may exist regarding confidentiality.

•Understand that retaliation is unacceptable on any level.

Beginner course focused on basics of Excel, functions of the toolbars, tips and tricks on managing workbooks. Will be held Zoom - Online - two half-day sessions. Microsoft Excel is powerful tool that can help organize, manage, analyze and present data in meaningful ways. This course is designed to introduce the basic concepts of Excel. Using a computer lab setting, course participants will have the opportunity to work in Excel alongside the instructor to explore and practice gained knowledge and skills (as well as some handy tricks) to create and edit worksheets, utilize formulas and functions, use formatting features, generate charts/graphs, and present summary information in a consumable and professional format. All online course sessions require access to MS Office.

December 13 & 14, 2023 - 9:00 am to 12:00 pm

Will be held as two half-day Zoom-Online sessions. Beginner review and intermediate course focused on basics of Word, functions of the toolbars, mail merge, tables, templates, and tips and tricks with editing and working in Word.  This course is designed to give users a good introduction to the basic concepts of Word. Using a computer lab setting, course participants will have the opportunity to work in Word alongside the instructor to explore and practice gained knowledge and skills (as well as some handy tricks) to work with various fonts and templates; format text; work in really long documents; create diagrams and graphics; make interactive forms; work in multiple columns; create tables of contents; utilize track changes effectively; create mail merge documents; learn how to use certain templates; and more. All online course sessions require access to MS Office. 

September 25 & 26, 2023 - 9:00 am to 12:00 pm

Intermediate course focused on utilize formulas and functions. Prerequisite: Excel 1 or equivalent knowledge. Description: Continuing from MS Excel 1, this course will help participants will expand their Excel knowledge. Using a computer lab setting, course participants will have the opportunity to work in Excel alongside the instructor to explore and practice gained knowledge and skills (as well as some handy tricks) to create formulas and functions; set up worksheets for collaboration; construct/deconstruct data for analysis; conduct preliminary data analysis;  and learn to connect formulas for ease of data analysis. 

Two half-day online training: December 13 & 14, 2023 9:00 am to 12:00 pm

In this Time Management training course, you learn to develop a clear sense of purpose, structure priorities, overcome negative behavior patterns, and leverage practical strategies, tools, and techniques to develop better time management skills. Effective time management skills help professionals make better decisions, meet deadlines, and achieve their goals. Learn how to manage your time and develop your own personal action plan with this practical 3-hour course.

Will be held Zoom-Online-two half-day sessions. Expert course focused on utilize formulas and functions, generating charts/graphs, and presenting summary information and data. Prerequisite: Excel 1 or equivalent knowledge AND Excel 2 or equivalent knowledge. Continuing from MS Excel 2, this course will help participants will expand their Excel knowledge. Using a computer lab setting, course participants will have the opportunity to work in Excel alongside the instructor to explore and practice gained knowledge and skills (as well as some handy tricks) to manage formulas and functions; create pivot tables; create charts and graphics; and develop dashboards for reporting and analysis.  January 16 & 17, 2024, - 9:00 am to 12:00 pm

Impactful training delivery is an important part of the employee learning process. Training often influences job performance. This training course will help you improve the effectiveness of the training you deliver and maximize the performance of the learners.  After completing this course, you will be able to: Apply adult learning concepts to deliver training based on adult needs, understand training and your role in successfully delivering training, Demonstrate basic training and facilitation skills. Apply classroom management practices to ensure a successful training session. Demonstrate the skill of effective training delivery.  This course contains the following modules: Adult Learning Concepts. What is Training? Training Basics. Classroom Management. Teach Back.

This 3-Hour course is designed to teach methods to develop communication skills. During this course, students will evaluate their current means of communication, and determine what can be communicated more effectively. Course will be delivered online in the format of a lecture and discussion coupled with activities to engage you and reinforce learning. Identify critical communication competencies, and their connection to effective personal and professional development, as well as leadership and team building. Develop a strategy to improve your communication skills and begin to immediately implement the tools to increase clarity and effectiveness in your communication.  

Impactful training delivery is an important part of the employee learning process. Training often influences job performance. This training course will help you improve the effectiveness of the training you deliver and maximize the performance of the learners.  After completing this course, you will be able to: Apply adult learning concepts to deliver training based on adult needs, understand training and your role in successfully delivering training, demonstrate basic training and facilitation skills. Apply classroom management practices to ensure a successful training session. Demonstrate the skill of effective training delivery.  This course contains the following modules: Adult Learning Concepts. What is Training? Training Basics. Classroom Management. Teach Back.

This 3-Hour course is designed to teach methods to develop communication skills. During this course, students will evaluate their current means of communication, and determine what can be communicated more effectively.  Course will be delivered online in the format of a lecture and discussions coupled with activities to engage you and reinforce learning.  Identify critical communication competencies and their connection to effective personal and professional development, as well as leadership and team building.  Develop a strategy to improve your communication skills and begin to immediately implement the tools to increase clarity and effectiveness in your communication.