The role of "Supervisor" is a critical one in the success of any organization because
the direct supervisor typically has the most direct influence over the experience and
opinion of the staff they oversee. Under a good supervisor, employees feel connected
to the goals of the organization, understand how their work contributes, see
opportunities for their own professional growth, and are committed to the organization's
success. A poor experience with a direct supervisor is one of the most common
reasons for an employee to leave a position.
The Bureau of Education and Training (BET) is committed to our mission to "Foster Excellence
in Public Service Through Training and Professional Development." Ensuring that public
supervisors in New Hampshire are well-prepared for their important role is a critical
activity in support of this mission.
Leadership, a process of proactively influencing others, is necessary at every level of
the organization for health, morale, retention, effective and efficient work environments.
BET's core Supervisory Academy (SA) programming is a comprehensive leadership training
program, designed for entry-level managers and supervisors to enhance their knowledge
and skills for success in their new role.
SA participants will be able to sharpen their personal and professional leadership styles
and expand the knowledge and skills needed to manage and inspire positive change in their
workplaces and communities.
This fast-paced eight-week academy features a series of lectures, readings, and activities,
participants will cultivate and strengthen the critical supervisory skills needed to
maximize individual and team performance, manage conflict, balance workloads, maintain a
civil and respectful work environment, develop individual staff, and make decisions.
Virtual instructor-led training sessions focus upon practicing skills and giving/receiving
real-time performance feedback.
The following courses are included in the SA:
Creating a Positive Environment
Full attendance, active engagement and completion of course assignments
are required of all students.