Event Information

Event Title
Dealing with Strong Emotions - Online - Cost Per Person $110.00
Description
Dealing with Strong Emotions in the Workplace focuses on responding safely and effectively to job relation conflict resulting from emotions by the use of de-escalation tactics. De-escalation is aimed at calmly communicating with agitated people inorder to understand, manage, and resolve their concerns. It has been called a true art form, but it's also important to remember you may not be able to control someone else's behavior, but you can control how you react.

3-hour Live Online session.

Start
Thursday, April 6, 2023 9:00 AM
End
Thursday, April 6, 2023 12:00 PM
Location
Online - Teams
Event Type
Training
Category
Bureau of Education & Training
Attachment
none

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